Last Updated: August 2026
At Revive Fitness Direct, we are committed to providing clear and reliable shipping experience. This Shipping Policy explains where we ship, how orders are processed, estimated delivery times, shipping costs, tracking, and what to expect after placing an order.
Where We Ship
Revive Fitness Direct currently ships within the United States.
Shipping availability may depend on the delivery address and the specific product. If a particular product or destination has a shipping restriction, the applicable information will be displayed on the product page or during checkout before the order is completed.
Order Processing
Orders are generally processed within 1 - 2 business days, Monday through Friday.
Orders placed before 5:00 PM Central Standard Time (CST) generally begin processing on the same business day. Orders placed after the daily cutoff may begin processing on the next business day.
During processing, we:
- Review your order details
- Confirm payment authorization
- Confirm product availability
- Prepare the order for shipment
- Arrange shipment with the applicable shipping carrier
Once your order has been dispatched, you will receive a shipping confirmation with available tracking information.
Estimated Delivery Time
After an order has been shipped, estimated transit time is generally 2 - 7 business days.
The estimated total delivery time, including order processing and transit, is approximately 3 - 9 business days.
Delivery times are estimates and may vary depending on:
- Delivery destination
- Product availability
- Shipping carrier
- Holidays
- Severe weather
- Peak shipping periods
- Unexpected transportation delays
Business days generally refer to Monday through Friday, excluding applicable holidays.
Shipping Costs
We offer free shipping within the United States on most orders.
If a particular product or order has a shipping charge or shipping exception, the applicable cost will be clearly displayed on the relevant product page and/or during checkout before payment is completed.
Customers will be able to review the applicable shipping cost before completing their purchase.
Shipping Carriers
Depending on the product, destination, package size, and shipping requirements, orders may be delivered through the applicable shipping carrier.
The carrier and tracking information will be provided after the order has been dispatched when tracking is available.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing available tracking information.
You can use the tracking number to monitor the progress of your shipment.
Please allow some time after dispatch for tracking information to become active.
Multiple Package Shipments
Some orders may be shipped in multiple packages.
If your order contains multiple items, packages may:
- Ship separately
- Have different tracking numbers
- Arrive on different dates
If you receive only part of your order, please check the available tracking information for the remaining packages.
Delivery Delays
We work to process and ship orders within the timeframes stated above. However, delivery may occasionally be delayed due to circumstances outside our reasonable control, including:
- Severe weather
- Carrier delays
- Holidays
- High shipping volumes
- Transportation disruptions
- Unexpected logistical issues
If your order experiences an unexpected delay, please contact our customer support team with your order number so we can assist you.
Incorrect Shipping Information
Please carefully review your shipping information before completing your purchase.
Customers are responsible for providing accurate and complete:
- Recipient name
- Street address
- Apartment, suite, or unit number, if applicable
- City
- State
- ZIP code
- Contact information
If you discover an error after placing your order, please contact us as soon as possible. We will make reasonable efforts to assist, but changes may not be possible once an order has entered processing or has been shipped.
Lost or Damaged Shipments
If your shipment appears to be lost, arrives damaged, or has another delivery issue, please contact us as soon as possible.
Please provide your:
- Order number
- Contact information
- Description of the issue
- Photos of damaged packaging or products, when applicable
Our customer support team will review the situation and assist with the next steps.
Order Changes and Cancellations
If you need to change or cancel an order, please contact our customer support team as soon as possible after placing the order.
We may be able to make changes or cancel an order before it enters processing. Once an order has been processed or shipped, changes or cancellations may no longer be possible.
For returns after delivery, please review our Return Policy and Refund Policy.
Customer Support
If you have questions about shipping, delivery, or an existing order, please contact us.
Revive Fitness Direct
Revive Fitness Direct LLC
Business Address: 17988 Kent St NW Elk River, MN 55330 United States
Email: support@revivefitnessdirect.com
Phone: +1 (763) 639-5671
Customer Service Hours: Monday - Friday: 9:00 AM - 5:00 PM CST
We aim to provide timely assistance during our published customer service hours.