Last Updated: August 2026
At Revive Fitness Direct, operated by Revive Fitness Direct LLC, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact our customer support team.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and transaction information
- Product information related to your purchases
- Information you provide when contacting customer support
- Other information you voluntarily provide through our website
We may also automatically collect certain technical information when you use our website, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Website activity
- Referral information
- Cookies and similar technologies
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Respond to questions and requests
- Communicate with you about your orders
- Provide order and shipping updates
- Improve our website and services
- Understand how customers use our website
- Maintain website security
- Detect and prevent fraudulent or unauthorized activity
- Comply with applicable legal obligations
- Send marketing communications where permitted and where you have provided the appropriate consent
3. Payment Information
When you make a purchase, payment information is processed through the applicable payment provider or payment-processing service.
Revive Fitness Direct does not intentionally store complete payment card information on its own website servers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help operate the website, remember certain preferences, understand website activity, improve performance, and support advertising or analytics where applicable.
For additional information about cookies, please review our Cookie Policy.
5. Analytics and Advertising
We may use analytics and advertising services to understand website performance, measure marketing activities, and improve our products and services.
These services may collect information through cookies, pixels, tags, or similar technologies.
The information collected and the choices available to you may depend on the specific service provider and applicable law.
6. How We Share Information
We may share personal information with service providers and business partners when necessary to operate our business and provide services to customers.
These parties may include:
- Payment processors
- Shipping and delivery providers
- Website and hosting providers
- Analytics providers
- Customer support services
- Fraud prevention and security providers
- Marketing and advertising service providers, where applicable
We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, customers, website, or business.
7. Order and Shipping Information
Information necessary to process and deliver an order may be shared with applicable payment, fulfillment, shipping, and delivery service providers.
This may include the customer's name, shipping address, phone number, email address, order information, and other information necessary to complete delivery.
8. Data Security
We use reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and transaction records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Preventing fraud
- Enforce applicable agreements and policies
The length of time information is retained may vary depending on the type of information and the reason it was collected.
10. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Exercise other privacy rights available under applicable law
To make a privacy-related request, please contact us using the information below.
11. Marketing Communications
If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option included in the communication.
Even if you opt out of promotional communications, we may still contact you regarding important transactional matters, such as orders, payments, shipping, returns, refunds, or customer-service requests.
12. Third-Party Websites
Our website may contain links or references to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
13. Children's Privacy
Our website is not intended to knowingly collect personal information from children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, legal requirements, or other operational considerations.
When changes are made, the updated policy will be posted on this page with a revised Last Updated date.
15. Contact Us
If you have questions about shipping, delivery, or an existing order, please contact us.
Revive Fitness Direct
Revive Fitness Direct LLC
Business Address: 17988 Kent St NW Elk River, MN 55330 United States
Email: support@revivefitnessdirect.com
Phone: +1 (763) 639-5671
Customer Service Hours: Monday - Friday: 9:00 AM - 5:00 PM CST
We aim to provide timely assistance during our published customer service hours.